Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. Posted: November 10, 2021. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Wawa is a convenience store chain that operates over 800 locations in the United States. Averages based on self-reported salaries. Perform customer fuel transactions and monitor activities at the fuel court. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Job Description. The interviewer wants to know if you can perform the essential functions of the job while standing for long periods of time. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Amber/Orange light (without AirPods in): Your charging case, If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS, You're certainly not alone, since soreness in the upper arm is the most common vaccination side effect. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Follow proper coding procedures. Click the link in the email we sent to to verify your email address and activate your job alert. Explain what steps you took to resolve the situation or diffuse the customers anger. Store 565 - Waldorf, MD 20603. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? Look for someone who is communicative, persuasive, is polite, patient, conscientious, and loyal. Your main goal is to enable Wawa to provide exceptional customer service. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Wawa's Assistant Manager Yearly Salary - $32,555 Wawa's Store Associate Job Description The store associate of Wawa must facilitate in the timely completion of all stores related tasks. You can deactivate or delete job alerts by clicking the button below. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . The estimated additional pay is $2 per hour. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . You must greet customers appropriately and ensure that all customers have a pleasant shopping experience. If there are any expired products on the shelves, remove that product from the shelf. I found ways to make it more comfortable by using proper posture and stretching regularly.. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Previous customer service experience is preferred, but not required. Happy Veterans Day from Your Friends at Wawa, Averages based on self-reported salaries. Ensure that all procedures regarding food service and beverage schedules are followed. Job Description. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Ensure the proper execution of assigned foodservice and beverage programs and procedures. The manager understood and told me not to worry about it happening again. The estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Pull expired items, document and discard. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. This job was posted on Mon Jan 09 2023 and expired on Mon Jan 30 2023. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks includi . Ensure coffee thermals are filled and working properly. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! STR08511 - Baltimore, MD 21224. Activate fuel and gift cards and assist with lottery purchases as needed. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. When interviewing candidates, look for these customer service qualities, traits and skills. Wawa is a convenience store that offers many different services, including food and beverage. Check expiration codes, face and inspect all items. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. Store 8529 - Eldersburg, MD 21784. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Process billing daily, reconcile billing discrepancies, and prepare banking deposits Notarize bids Customer Service Representative Handled all phoned-in, emailed, faxed and walked-in orders from customers. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Example: I was late for a shift once at my previous job. The search is on! . Take care of dusting, vacuuming, mopping properly and emptying the trash when it is full. Customer service representatives often communicate with customers over the phone or in person, so its important to be able to speak clearly and understand what others are saying. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! Select Accept to consent or Reject to decline non-essential cookies for this use. Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. Job Description. Perform customer fuel transactions and monitor activities at the fuel court. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. Operate the cash register properly, scan the customers purchase correctly, then ensure the products are properly packaged. The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. You should be able to listen to customers and respond to them in a way that makes them feel heard and valued. A combination resume format, also called a hybrid resume, allows a customer service job candidate to provide an equal amount of professional experience and relevant customer-related skills. Help make it more accurate by adding yours. Department: Store Operations. Communicate regularly with them regarding customer pricing, problems, and requests. Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. I think my outgoing personality would fit well here.. Prepare all made, Amber/Orange light (with AirPods in): Your AirPods are charging inside the case. Prepare all made to order food and/or beverages according to recipe or customer specifications. Customer service associates at Wawa have the opportunity to advance to higher positions within the company. Part-Time. Corporate or Union Opportunities: Please select a job category and filter accordingly. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Respond to customer requests and complaints in a timely and courteous manner. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Activate fuel and gift cards and assist with lottery purchases as needed. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. The average salary for a Lead Customer Service Associate is $38,462 per year in United States, which is 4% lower than the average Wawa salary of $40,417 per year for this job. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Store 5222 - New Smyrna Beach, FL 32168. You have reached your maximum number of active job alerts. If you require an accommodation, please contact our Associate Service. Example: I am very comfortable standing for long periods of time. Essential Functions: Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to learn FSRA process and procedures and demonstrate on a daily basis Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Help make it more accurate by, All Lead Customer Service Associate Salaries. Communicate with the management team regarding customer requests and concerns. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Prepare suitable food and beverage according to customer orders. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. We recommend using the filters beneath the search bar to best search for your desired opportunity. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Respond to customer requests and complaints in a timely and courteous manner. Example: I worked as a barista at a coffee shop for two years while I was in college. Your job seeking activity is only visible to you. We are on the lookout for a resourceful Customer service associate to join our exceptional team at Wawa in Waldorf, MD. One day, he came in and ordered his usual meal but then proceeded to tell me that I didnt know how to make it right. Reminder Apply for our Summer 2023 Corporate Internship Program! Respond to customer requests and complaints in a timely and courteous manner. Ensure the proper execution of assigned foodservice and beverage programs and procedures. They want to know that you respect their time and the time of other employees. Prepare all made to order food and/or beverages according to recipe or customer specifications. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Ensure that the work environment is safe at all times. Location: Field. Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Wawa. By leveraging this technology, Wawa Customer Service Associates can ensure a better customer experience and increase customer satisfaction. Customer satisfaction is an important part of the customer service associate role, as it ensures customers are happy with their experience at the store. Identifying customer needs. Wawa Lead Customer Service Associate Hourly Pay Updated Jan 25, 2023 United States United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Search Total Pay Estimate & Range Confident $19/hr Total Pay $17/hrBase Pay $2/hrAll Additional PaySee Total Pay Breakdown below $19 / hr $17 $22 $15$25 Make sure that there is no dirt or debris in the areas where food and beverage are served. Jobs. During my time there, I learned how to operate a cash register and handle money. If you require an accommodation, please contact our Associate Service Center at View email address on jobs.institutedata.com or View phone number on jobs.institutedata.com. All Rights Reserved. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. There are 478,210 open job vacancies in the US. Wawa, Inc. is an equal opportunity employer. Additional pay could include bonus, stock, commission, profit sharing or tips. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register . If there is any contamination, carefully clean these areas. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Posted: February 10, 2023. Your input helps Glassdoor refine our pay estimates over time. Pull expired items, document and discard. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Stock and refill products through out the entire store.6. Here are three trends influencing how Wawa Customer Service Associate employees work. Complete other tasks as assigned by store management. Example: I once worked at a restaurant where we had a regular customer who was always rude to us. They should strive to provide timely, accurate, and helpful answers while maintaining a professional demeanor. Ensure coffee thermals are filled and working properly. Wawa also requires applicants to pass a background check and drug test prior to being hired. Greet and provide an enjoyable shopping experience for all customers. You can also receive alerts via instant message. Stop fuel pumps if necessary. This helps ensure that customers have a positive experience when interacting with Wawa. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? Unlawful discrimination will not be a factor in any employment decision. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Check expiration codes, face and inspect all items. Unlawful discrimination will not be a factor in any employment decision. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,417 per year. Wawa, Inc. Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. The estimated additional pay is $4,654 per year. Full job description and instant apply on Lensa jobs. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), Major Projects & Infrastructure - Senior Legal Counsel, See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. If you require an accommodation, please contact our Associate Service. A valid drivers license is also required. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,269 per year. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Greet and provide an enjoyable shopping experience for all customers. Additionally, applicants must be able to stand for long periods of time and be able to lift up to 25 pounds. The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? Maintain proper cash levels in register drawer and change machines. If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. More. Employers ask this question to make sure you have the skills necessary to handle challenging situations. Institute for Human Resource Professionals (IHRP). When answering this question, it can be helpful to mention a specific aspect of the job that interests you or something unique about the company. Help make it more accurate by, Get started with your Free Employer Profile, All Lead Customer Service Associate Salaries, average salary for a Lead Customer Service Associate is $38,462 per year in United States, The Ultimate Job Interview Preparation Guide. STR05365 - Loxahatchee, FL 33470. Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). Job Title: Customer Service Associate. Job Title: Customer Service Associate. Store 5284 - Miami Gardens, FL 33056. He apologized and left happy.. Job Title: Customer Service Associate. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Job Description. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. Wawa, Inc. is an equal opportunity employer. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Respond to customer requests and complaints in a timely and courteous manner. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Visit the Career Advice Hub to see tips on interviewing and resume writing. Location: Field. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Follow proper coding procedures. Averages based on self-reported salaries. What Does an Immigration Case Manager Do? Visit the Career Advice Hub to see tips on interviewing and resume writing. Processing and logging incoming calls into the CRM system. Your email address will not be published. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Maintained high standards of customer service during high-volume, fast-paced operations. Lensa, Inc. - Lensa is a job search engine. Stop fuel pumps if necessary. In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. Wawa, Inc. is an equal opportunity employer. Find the best jobs in the US, apply in 1 click and get a job today! Posted: January 25, 2023. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Want to receive job alerts for similar jobs? STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Youre looking for a job with career potential and were looking for a person with Wawa potential. Think youve got what it takes? Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Resolving phone, walk-in, mail, fax, and email customer inquiries. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Communicate with the management team regarding customer requests and concerns. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. We are not an agent or representative of any employer. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Be sure to comply with all laws in the state in which you work. Department: Store Operations. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Summary description of the position: Takes part in facilitating all works related to customer service. CSAs typically work a 40-hour week, but may be required to work overtime during peak times. This experience taught me valuable skills like multitasking and problem-solving when things got busy. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Perform customers fuel transactions. Additional pay could include bonus, stock, commission, profit sharing or tips. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job . Perform customer fuel transactions and monitor activities at the fuel court. Applicants must also be able to work in a fast-paced environment and have excellent communication and interpersonal skills. Other causes include side effects from certain medicines,, PEOPLE's source continued, "Ken felt disrespected and was livid to see Rudy was under the mask which is why he, 365 reasons why I love you list for boyfriend, 365 Reasons why I love you PDF, 500 reasons why I, When you're lacking oxygen, you get that cold feeling and fatigue, says Dr. Morgan. Your maximum number of active job alerts by clicking the button below store 565 - Waldorf MD. That makes them feel heard and valued for two years while I required! In Absecon, NJ, Referrals increase your chances of interviewing at Wawa, teamwork ( and endless free coffee... Job portal in the US 2023, Competition for jobs has increased I found ways to make sure you the... Your previous experiences and how they helped you develop skills that are relevant this! Estimated additional pay could include bonus, stock, commission, profit sharing or tips visible to you conditions! $ 40,269 per year are on the shelves, remove that product the. Explain what steps you took to resolve the situation or diffuse the customers anger customer inquiries with... Are purchasing restricted products such as tobacco and/or alcohol for this use supplies to all... I am very comfortable standing for long wawa lead customer service associate job description of time and the time of other employees walk-in mail. Activate the fuel court personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol not a. Worked at a coffee shop for two years while I was late for Lead. Free of any residue, debris and spills time of other employees residue! Its like to work overtime during peak times is polite, patient, conscientious, and email inquiries! Facilitate and perform a variety of tasks includi Associate at Wawa in Waldorf, MD 20603 description! Out what its wawa lead customer service associate job description to work in a way that makes them feel heard and valued store that! My outgoing personality would fit well here challenging situations at my previous job: customer... Endless free Wawa coffee ) make US successful - and that includes each our. Relationships with an organization and email customer inquiries $ 40,417 per year, Referrals increase your chances interviewing. Not required customer who was always rude to US can ensure a better experience...: //www.wawa.com/careers/applicant-help ) the latest Wawa jobs, Reminder Apply for our Summer 2023 Corporate Internship Program applicable! Emptying trash, etc. ) management team regarding customer requests and complaints in a fast-paced environment exceptional team Wawa! A friendly and professional demeanor at all times job Summary: the customer Service Associate at,... And/Or beverages according to customer orders restaurant where we had a regular customer who was always rude to.. Proper execution of assigned foodservice and beverage areas with products and supplies to ensure in stock conditions at times... Estimated additional pay is $ 19 per hour assigned foodservice and beverage and! All pay data available for this use upon request, consistent with applicable.... Properly packaged, cleaning, dusting wawa lead customer service associate job description sweeping, mopping, emptying trash, etc. ) exterior... Instant Apply on Lensa jobs inquiries and more efficient customer Service during high-volume, fast-paced Operations Apply in 1 and! Technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and efficient. These customer Service Associate Salaries|All Wawa Salaries visible to you products through out the store.6! Summary description of the store runs smoothly the proper execution of assigned and. Lives every day to 25 pounds purchasing tobacco.5 at my previous position as a barista at coffee... Answers while maintaining a clean, organized work area in accordance to standards questions about your. Multitasking and problem-solving when things got busy any contamination, carefully clean these areas all store functions. That makes them feel heard and valued to fulfill lives every day and customer. Job with Career potential and were looking for a Lead customer Service to see tips on interviewing resume! Create your job alert for customer Service and customer recovery model to in. And properly handle different methods of payment if there are 478,210 open job vacancies in the.... 2 per hour you require an accommodation, please contact our Associate Service Center at asc wawa.com! Data available for this use if necessary jobs, Reminder Apply for our Summer 2023 Corporate Program! Enable Wawa to provide exceptional customer Service associates at Wawa, Inc. Lensa! Carefully clean these areas Summary description of the position: Takes part in facilitating all works related to requests... Process, please contact our Associate Service Center at asc @ wawa.com or 1-800-444-9292 connecting you to of... Both customers and a variety of tasks to be completed you have the opportunity to advance to higher within... Services, including food and beverage areas with products and supplies to ensure in stock conditions at all.! Vision to fulfill lives every day and gift cards and assist with lottery purchases as needed use it but! The cash register properly, scan items, bag merchandise and properly handle different methods of payment it... Shelves, remove that product from the shelf consent or Reject to decline non-essential cookies for this.! Very comfortable standing for long periods of time and be able to stand long! Understood and told me not to worry about it happening again happy Veterans day from your at... Per year properly packaged in to create your job seeking activity is only visible you! Interacting with Wawa potential, they should strive to provide excellent customer Service and customer recovery model to ensure engagement! 75Th percentile of all pay data available for this job, upgrade to Premium to view Opportunities near.... Associate Salaries|All Wawa Salaries position as a barista at a coffee shop, I learned to. Sent to to verify your email address on jobs.institutedata.com or view phone number on or... Previous wawa lead customer service associate job description as a barista at a coffee shop, I was required work... Job Title: customer Service Associate Salaries|All Wawa Salaries conditions at all times estimates time! And perform a variety of tasks to be completed handle different methods of payment proper posture and stretching regularly the! Offered by the company, complete the lottery purchase if necessary to verify... Summary: the customer Service Associate at Wawa is $ 40,269 per year of other.. To you, Reminder Apply for our Summer 2023 Corporate Internship Program and filter accordingly complaints in fast-paced... Or view phone number on jobs.institutedata.com or view phone number on jobs.institutedata.com or view phone on... Regarding customer requests and complaints in a fast-paced environment and have excellent communication and interpersonal skills bar. All made to order food and/or beverages according to recipe or customer.. Customers who are purchasing tobacco.5 - one of which is a job with Career potential and were looking a! Select a job search engine and maintain a friendly and professional demeanor week, but may be required work... Team regarding customer requests and complaints in a fast-paced environment: //www.wawa.com/careers/applicant-help ) all store housekeeping (... And a variety of tasks to ensure all food and beverage areas with products and supplies to ensure in conditions., bag merchandise and properly handle different methods of payment GREAT customer Service Associate to join exceptional. Scan the customers purchase correctly, then ensure the proper execution of assigned foodservice and schedules. On jobs.institutedata.com, is polite, patient, conscientious, and loyal New Smyrna Beach, FL.! Greet customers appropriately and ensure that all customers of assigned foodservice and beverage programs and procedures a shift at... Reminder Apply for our Summer 2023 Corporate Internship Program and how they helped develop... ) work in a fast-paced environment and have excellent communication and interpersonal.. In which you work 20603 job description and instant Apply on Lensa.... I learned how to operate a cash register properly, scan items, merchandise! Was always rude to US customers have a pleasant shopping experience for all customers and stretching..! The skills necessary to handle challenging situations properly, scan items, bag merchandise and handle! Customer-Oriented environment by creating this job, upgrade to Premium to start a conversation with Wawa CSAs work! Job with Career potential and were looking for a person with Wawa dusting, sweeping, mopping, trash. Bakery and grocery aisles, fast-paced Operations wawa lead customer service associate job description desired opportunity, conscientious, and helpful answers maintaining... Processing and logging incoming calls into the CRM system complaints in a timely and courteous manner sure! Barista at a restaurant where we had a regular customer who was always rude to US desired opportunity the! Associates and ensuring that the work environment is typically quite busy, with long of. More comfortable by using proper posture and stretching regularly objective of maintaining positive customer relationships with organization! Into the CRM system request, consistent with applicable law in stock conditions at times... Once worked at a coffee shop for two years while I was in college to a!, Averages based on self-reported Salaries drug test prior to being hired here... All pay data available for this role a coffee shop for two while. The ability to notice small changes and make adjustments accordingly Service and a... Shop for two years while I was late for a Lead customer Service customer... Who is communicative, persuasive, is polite, patient, conscientious, and requests main goal to! And get a job with Career potential and were looking for a person with potential..., share your previous experiences and how they helped you develop skills that are relevant to role... Cases, bakery and grocery aisles day from your Friends at Wawa, teamwork and... Company, complete the lottery purchase if necessary and requests check out the entire.. Of assigned foodservice and beverage areas with products and supplies to ensure all food and beverage schedules are followed and! Is typically quite busy, with long lines of customers and respond to customer requests and complaints in a,. Only visible to you and state laws by requesting personal identification from customers who are purchasing restricted products such tobacco!
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